1. Services Overview
imagical.store provides professional image editing services including but not limited to photo restoration, retouching, creative redesign, professional headshots, and image upscaling. All services are delivered within 24 hours of receiving your request unless otherwise communicated.
2. How Our Service Works
Our service operates through a simple, privacy-first process:
- You submit your images via WhatsApp, Instagram, or email along with your editing requirements
- We process your images using local AI tools and expert manual editing on isolated machines
- We send you a watermarked preview within 24 hours so you can review the quality before payment
- Once you approve and complete payment, we deliver the full-resolution, watermark-free files
- All files are automatically deleted from our systems 7 days after delivery
3. Pricing and Payment
Our pricing is transparent and clearly displayed on our website pricing section.
Promotional Pricing: From time to time, we may offer promotional discounts (e.g., seasonal offers, Valentine's Day specials). Promotional prices are valid only during the specified period and cannot be combined with other offers.
How payment works: You only pay after seeing a watermarked preview and approving the quality. Payment methods communicated through our channels.
If you are not satisfied with the final files after payment, we offer free revisions or a full refund within 7 days of delivery.
4. Money-Back Guarantee
We stand behind our work with a 100% satisfaction guarantee:
- 24-Hour Delivery Guarantee: If we fail to deliver within the promised 24 hours (for standard requests), you receive a full refund
- Quality Guarantee: If you're not satisfied with the quality, we offer unlimited free revisions or a full refund
- Refund Window: Refund requests must be made within 7 days of delivery
- No Questions Asked: We process refunds promptly without requiring extensive justification
5. Image Ownership and Rights
You retain full ownership of all images you submit and all edited images we deliver:
- We do not claim any rights to your original or edited images
- Your images are never used for training AI models or any machine learning purposes
- Your images are never shared with, sold to, or accessed by third parties
- You may use edited images for any personal or commercial purpose without restriction
- We will never use your images for marketing without your explicit written consent
6. Acceptable Use Policy
You agree not to submit images that contain or request edits involving:
- Illegal content or activities under applicable law
- Non-consensual intimate imagery, deepfakes, or any form of image-based abuse
- Content that sexually exploits or endangers minors
- Hate speech, violence, terrorism, or harassment targeting individuals or groups
- Content that infringes on others' intellectual property, trademarks, or copyrights
- Fraudulent content intended to deceive or manipulate others
We reserve the right to refuse service for any request that violates these guidelines and may report illegal content to appropriate authorities.
7. Delivery and Revisions
We aim to deliver all edits within 24 hours of receiving your images and clear instructions:
- Standard Turnaround: 24 hours for most requests
- Complex Projects: May require additional time; we will inform you in advance and provide a timeline
- Free Revisions: Minor revisions and adjustments are included at no extra cost
- Scope Changes: Significant changes to the original request may incur additional charges (quoted before proceeding)
8. Communication Channels
All official communication happens through these verified channels only:
- WhatsApp: +91 8470983434
- Instagram: @imagical_store
- Email: hello@imagical.store
We will never ask for sensitive information like passwords or financial details. Be cautious of impersonators and only communicate through the channels listed above.
9. Data Protection and Privacy
Your privacy is our priority:
- All images are processed on local, isolated machines—never uploaded to cloud services
- Files are automatically deleted 7 days after delivery (or immediately upon request)
- We do not require account creation or collect unnecessary personal data
- For full details, please review our Privacy Policy
10. Limitation of Liability
imagical.store provides services "as is" and makes no warranties regarding specific outcomes or fitness for a particular purpose. Our total liability for any claim arising from our services is limited to the amount you paid for the specific service in question.
We are not liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.
11. Governing Law
These terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms or our services shall be resolved through good-faith negotiation first.
12. Changes to Terms
We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the new terms. We will make reasonable efforts to notify users of significant changes through our website or communication channels.
13. Contact Us
If you have any questions about these terms, please contact us:
- Email: hello@imagical.store
- WhatsApp: +91 8470983434
- Instagram: @imagical_store