1. Information We Collect
We collect only the minimum information necessary to provide our services:
- Images: The photos you submit for editing
- Communication data: Messages exchanged via WhatsApp, Instagram, or email regarding your project
- Payment information: Only when you choose to pay (processed through secure third-party providers)
- Analytics data: Anonymous usage statistics to help us improve our website (see Section 6 for details)
We do NOT collect:
- Personal identification documents
- Account credentials (we don't have accounts)
- Precise location data
2. How We Process Your Images
Your images are processed with maximum privacy in mind:
- Local processing only: All edits happen on our isolated, local machines using local AI tools and professional editing software
- No cloud uploads: Your images are never uploaded to cloud services like AWS, Google Cloud, or any third-party processing services
- Encrypted transfers: All file transfers are encrypted in transit using industry-standard encryption
- Secure storage: While in our possession, files are stored on encrypted drives
3. Data Retention and Deletion
We maintain strict data retention policies to protect your privacy:
- Automatic deletion: All images (original and edited) are permanently deleted 7 days after delivery
- Immediate deletion on request: Contact us anytime and we will delete your files immediately
- No backups: We do not create long-term backups of your images
- Secure deletion: Files are securely wiped, not just moved to trash
4. Your Images Are Never Used For
We make explicit commitments about what we will never do with your images:
- AI training: Your images are never used to train machine learning models
- Third-party sharing: Your images are never shared with, sold to, or accessed by third parties
- Marketing: Your images are never used for our marketing without explicit written consent
- Analysis: We do not analyze, catalog, or index the content of your images
5. Your Rights
You have complete control over your data:
- Right to deletion: Request immediate deletion of all your files at any time
- Right to access: Request information about what data we hold about you
- Right to ownership: You retain full copyright and ownership of all your images
- Right to refuse: Decline any service without providing a reason
6. Third-Party Services and Analytics
We use minimal third-party services, and none have access to your images:
- Communication platforms: WhatsApp, Instagram, and email providers handle message delivery (your images pass through their encrypted channels)
- Payment processors: Secure payment providers handle transactions (we never store payment details)
- Website hosting: Our website is hosted securely, but image processing happens on separate, isolated systems
- Analytics: We use privacy-focused analytics to understand how visitors use our website. This helps us improve our services. The data collected is anonymous and includes general information like page views, referral sources, and browser type. No personally identifiable information is tracked, and analytics data is never linked to your images or editing requests.
7. Security Measures
We implement robust security practices to protect your data:
- Encrypted file transfers (TLS/SSL)
- Encrypted storage on local drives
- Isolated processing machines not connected to public networks
8. Children's Privacy
We do not knowingly collect or process images of children in inappropriate contexts. If you believe we have inadvertently received such content, please contact us immediately for removal.
9. International Users
Our services are available globally. By using our services, you consent to your information being processed in accordance with this privacy policy. We strive to comply with applicable data protection regulations including GDPR principles.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
For any privacy-related questions or requests, contact us:
- Email: hello@imagical.store
- WhatsApp: +91 8470983434
- Instagram: @imagical_store